Shipping:
Products are shipped by uninsured « Colissimo Simple between 4 and 20 days after receipt of the order. Products will be delivered to the billing address appearing on the order form unless otherwise specified by the customer. Shipping costs are at the customer’s expense and appear on the order form and on the invoice just above and before the total cost unless a special offer applies.

All shipments include a receipt unless you specifically request delivery to another address, in which case a separate invoice will be sent to the billing address.

Any complaints concerning the condition of the delivered goods, which may have suffered in transit, must be made directly to Colissimo immediately upon receipt of the package, with a written copy sent to L’Ange Est Là within forty-eight hours upon receipt of the package.

Guarantee:
At L’Ange Est Là your satisfaction is our priority and we take great pride in our products. All of our products are carefully handmade and are submitted to a strict quality control. All handmade silver jewelry is hallmarked in correspondence to the French rules and regulations. Each piece of jewelry is guaranteed for one year against flaws in manufacturing under the normal wear and tear for which the product is designed. We reserve the right to make the determination whether your return meets this criteria. All jewelry comes gift-wrapped, unless otherwise requested, and accompanied by its guarantee and authenticity card.

Cancellation:

In accordance with the French Code of Consumption concerning mail-orders, the Customer has a period of seven working days as of thé day of the order to cancel a purchase without having to justify the decision or pay any penalties. Return postage is at the expense of the Customer.

In this case, all products are to be returned via Colissimo, or in the case of delivery outside of France via another secure freight carrier, in the original packaging, undamaged and accompanied by all necessary documents. The Customer will be reimbursed the full price of the article(s) as soon as possible, no later than thirty days after receipt of the goods by L’Ange Est Là. Initial shipping costs as well as return shipping is at the Customer’s expense.